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WhatsApp:+86 13175406464 WeChat: gaodengai

FAQS

» FAQS

1. How to know your price?
Answer: Please tell me which item do you want to buy and send us pictures on whatsapp Or Email, we will make the quotation for you ASAP.

2. How to pay for my order?
Answer: We only accept bank transfer and western union payment. 40% deposit and we will start to produce your items, and while the products finished we will make video and detail photos of the authentic products for you,and we charge 60% balance before shipping.

3. How long can I receive the order?
Answer: We will start to producing the items when confirm your deposit. And need about 5-7 days to do it. And we will ship it by DHL,usually, it will take about 3-5 days to arrive to your door after confirmed the payment of balance.

4. What’s the material you used?
Answer: All the material will be as your required. And we offer solid 18k rose gold, solid yellow gold, solid white gold, platinum, 925 sterling silver,natural diamonds. All diamonds will with GIA certificate.

5. Can I visit your factory?
Answer: Of course, please contact us first, so we will arrange.

6.The cost of shipping cost?
Answer: We offer free shipping to worldwide by DHL freely.

Any other questions, please feel free to contact us via email:sales@jewelrycustomize.com or WhatsApp: +86 13165406464,WeChat: gaodengai

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  • Contact Us

    E-mail: sales@jewelrycustomize.com

    WhatsApp: +861317506464

    WeChat: gaodengai

    Add:No. 367 Shuibei,Shenzhen City,China